Frequently Asked Questions

How can I place an order?

Open a product, choose an available option and quantity, then select Buy with Cash on Delivery. Enter your details and continue through Shopify checkout to place the order.

Do you deliver across Pakistan?

We ship to eligible addresses in Pakistan. Enter your address at checkout to see the available delivery options.

What does shipping cost?

Standard domestic shipping is currently free for eligible orders. Any final shipping charge is shown at checkout.

How do I ask about an order?

Email duaskincare.store@gmail.com with your order number or use the contact form.

Can I request a return?

Yes. Read our Refund & Returns information and contact us before sending an item back.